Dear Argenta Counseling and Wellness Client,
After careful consideration, Argenta Counseling and Wellness has made the decision to close our practice, effective November 13, 2026. Your clinician may have already spoken with you about this change. This letter is meant to confirm those details and make sure you have all the information you need.
Thank you for trusting us with your care. It has been a privilege to serve you, and we want to make this transition as smooth as possible.
Questions, referrals, or records requests
Your care between now and Nov. 13
You may continue seeing your current provider until our closing date, unless they begin a new position sooner.
If your provider will be practicing somewhere else, you are welcome and encouraged to continue with them. Your provider or a member of our team can tell you where they will be working next.
If you need a new provider
We have an agreement with Chenal Family Therapy to accept referrals from our clients and give them priority scheduling. Chenal Family Therapy has eight offices in Central Arkansas and 22 offices across the state, and telehealth services may also be available.
With your permission, we can send your contact information to their scheduling team so they can reach out to you directly. To request a referral, call or text our office at 501-777-5969 or email [email protected] before November 13.
If you would prefer a different provider, we are happy to email you a list of other providers we recommend.
Medication management clients
If you have a medication management appointment scheduled after November 13, our team is working to move that appointment up so you can meet with your prescriber before we close. We will contact you to reschedule, or you may call or text us at 501-777-5969.
Please also make sure you have enough medication and a plan for continued prescribing after November 13. If you have concerns about your prescriptions, running low, or side effects, please contact our office right away.
Accessing your records
Your records will remain secure and confidential after our closure. Argenta Counseling and Wellness will continue to serve as the custodian of your records.
To request records before or after November 13, please contact:
Argenta Counseling and Wellness, Records RequestPhone (call or text): 501-777-5969
Email: [email protected]
- Adult client records will be maintained for 10 years from the last date of service.
- Records for children and adolescents will be maintained for at least 2 years after the client reaches the age of majority, or 10 years from the last date of service, whichever is longer.
A signed release form may be required before records can be shared with you or another provider.
If you are in crisis
We are deeply grateful for the trust you have placed in us and for the opportunity to be part of your care. It has been a privilege to serve you, and we wish you continued health and well-being in the years ahead.
Sincerely,
Kellee McCoy
Founder and CEO
Argenta Counseling and Wellness
Frequently asked questions
When is Argenta Counseling and Wellness closing?
Our practice will close permanently on Friday, November 13, 2026 at 5:00 PM CST.
Can I keep seeing my current provider until then?
Yes. You may continue seeing your current provider until our closing date, unless they begin a new position sooner.
Can I keep seeing my provider after Argenta closes?
If your provider will be practicing somewhere else, you are welcome and encouraged to continue with them. Your provider or a member of our team can tell you where they will be working next.
How do I get a referral to a new provider?
We have an agreement with Chenal Family Therapy to accept referrals from our clients and give them priority scheduling. With your permission, we can send your contact information to their scheduling team so they can reach out to you directly.
To request a referral, call or text 501-777-5969 or email [email protected] before November 13.
Where is Chenal Family Therapy located? Do they offer telehealth?
Chenal Family Therapy has eight offices in Central Arkansas and 22 offices across the state. Telehealth services may also be available.
What if I would prefer a different provider?
We are happy to email you a list of other providers we recommend. Call or text 501-777-5969 or email [email protected] to ask for it.
I have a medication management appointment after November 13. What happens to it?
Our team is working to move that appointment up so you can meet with your prescriber before we close. We will contact you to reschedule, or you may call or text us at 501-777-5969.
What should I do about my prescriptions?
Please make sure you have enough medication and a plan for continued prescribing after November 13. If you have concerns about your prescriptions, running low, or side effects, please contact our office right away.
What happens to my records after the closure?
Your records will remain secure and confidential. Argenta Counseling and Wellness will continue to serve as the custodian of your records.
How do I request my records?
You can request records before or after November 13 by calling or texting 501-777-5969 or emailing [email protected].
A signed release form may be required before records can be shared with you or another provider.
How long will my records be kept?
Adult client records will be maintained for 10 years from the last date of service.
Records for children and adolescents will be maintained for at least 2 years after the client reaches the age of majority, or 10 years from the last date of service, whichever is longer.